Business Model & Payments

Brainlitt is a digital marketing services company. We operate an AI-powered platform that produces, schedules and publishes social media content, runs and monitors paid ad campaigns, and answers customer enquiries for our clients through an AI receptionist on WhatsApp. Every client gets a human-reviewed service: our operators approve content and campaigns before anything goes live.

We provide digital services only. Nothing physical is manufactured, stocked or shipped (see the Shipping & Delivery Policy).

Our customers are small and medium-sized businesses — education providers, clinics, home-services companies, retailers and professional services firms — primarily in Pakistan, with clients also served in Australia, the United States and other markets. A customer signs up for a plan, connects their social and messaging accounts through our guided onboarding, and we run their marketing on their behalf.

Brainlitt sells recurring monthly subscriptions:

Managed marketing plans (Basic, Pro, Advanced and custom tiers) — each tier includes a monthly quota of professionally produced social media posts (images, reels and videos), publishing to the customer's connected Facebook and Instagram accounts, ad campaign management, competitor intelligence reports and a client dashboard.

AI Receptionist for WhatsApp — an always-on AI agent that answers the customer's business enquiries on WhatsApp using their own business knowledge base, with live-call handling.

Current prices for every tier are displayed on the Pricing page. All subscriptions renew monthly and can be cancelled any time under the Cancellation Policy.

After sign-up, the customer completes onboarding at brainlitt.com/onboarding (business details, brand assets, account connections). Our platform then plans a content calendar, produces the content, and — after operator review — publishes it to the customer's connected accounts on schedule. The customer approves deliverables from their dashboard or WhatsApp, receives reports, and can request one-off posts at any time. Delivery of every item is logged with timestamps and platform post IDs.

Brainlitt charges a fixed monthly subscription fee for the selected plan, billed in advance for each service month. There are no usage-based surprises: the plan price shown at checkout is the amount charged. Upgrades and downgrades take effect from the next billing cycle. We do not sell customer data, take commissions on our clients' sales, or charge their end-customers.

Online payments on brainlitt.com are processed through Rapid Gateway, our licensed payment gateway partner. The customer payment journey is:

Step 1 — Choose a plan. The customer selects a subscription tier on the Pricing page and proceeds to checkout (or receives a monthly renewal invoice with a secure payment link by email/WhatsApp).

Step 2 — Pay on the gateway's secure page. The customer is redirected to Rapid Gateway's hosted, encrypted payment page, where they pay by debit/credit card, bank transfer or mobile wallet. Card and account details are entered only on the gateway's page — Brainlitt never sees or stores payment instrument data.

Step 3 — Confirmation and activation. On successful payment, the gateway confirms the transaction to us, the customer receives a receipt by email/WhatsApp, and the subscription is activated (or renewed) immediately. Failed or abandoned payments simply leave the subscription unchanged.

Refunds, when due under the Refund Policy, are returned through the same gateway to the original payment method. Billing disputes follow the Dispute Policy.

Brainlitt — brainlitt.com. Support: support@brainlitt.com · WhatsApp +92 326 766 5452. Governing terms: see the Terms of Service and Privacy Policy.