Terms of Service
Last updated — 12 May 2026
These Terms of Service ("Terms") govern your use of brainlitt's website at brainlitt.com and our marketing services. By using our website or engaging our services, you agree to these Terms.
About brainlitt
brainlitt is a marketing operations studio based in Lahore, Pakistan. We provide automated marketing services to businesses, including paid social advertising, WhatsApp business automation, content creation, and operational reporting.
Services
Our services are described on our website and in individual engagement agreements with each client. Specific scope, deliverables, and pricing for any engagement are defined in a written proposal or agreement signed by both parties.
- Paid social advertising management on Meta platforms (Facebook, Instagram, WhatsApp Business).
- Content creation including images, videos, and reels.
- WhatsApp business automation and customer messaging workflows.
- Operational reporting and performance analysis.
- Other marketing operations work as agreed in writing.
Your responsibilities
As a client engaging our services, you agree to:
- Provide accurate information about your business and goals.
- Grant us appropriate access to your Meta Business accounts, Google accounts, and other platforms we need to deliver services.
- Approve content, campaigns, and other deliverables in a timely manner.
- Pay agreed fees on time as specified in your engagement agreement.
- Use any work we deliver only for the purposes agreed in your engagement.
- Comply with applicable laws and the policies of any third-party platforms we operate on your behalf (Meta, Google, etc.).
Payment
Specific pricing is set in each engagement agreement. Standard payment terms are monthly in advance for retainer engagements, or as specified in your agreement. We reserve the right to pause services for accounts with outstanding balances after reasonable notice.
Intellectual property
- Content we create for you under an engagement (ads, posts, creative) becomes your property once delivered and paid for.
- Our internal tools, workflows, automation systems, and methodologies remain our intellectual property. You receive a service from these tools, not the tools themselves.
- This website and its content are our intellectual property and may not be copied, reproduced, or distributed without written permission.
Confidentiality
We treat your business information, performance data, and engagement details as confidential. We won't share specifics about your business with other clients or third parties without your consent. Case studies and portfolio references are always anonymised by default; we'll only use your name with explicit written permission.
Service limitations
Marketing services involve external platforms and market conditions we don't control. By engaging our services, you acknowledge that:
- We can't guarantee specific results from advertising or content (lead volume, conversion rates, ROI, etc.). Past performance doesn't guarantee future performance.
- Third-party platforms (Meta, Google, etc.) may change their policies, algorithms, or services in ways that affect delivery.
- Our services depend on access to your accounts. If access is revoked or restricted by the platforms, we may be unable to continue work without resolution.
- We are not liable for losses or damages resulting from platform actions, market conditions, or third-party events beyond our reasonable control.
Termination
Either party may end an engagement with written notice as specified in your individual agreement. We don't enforce long-term contracts as a matter of policy. Upon termination, we'll provide reasonable handover of active accounts and creative assets, subject to settlement of any outstanding fees.
Governing law
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms or our services will be resolved in the courts of Lahore, Pakistan.
Changes to these terms
We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. For active clients, significant changes will be communicated directly via email or WhatsApp before taking effect.
Plain terms, honestly applied. If anything's unclear, ask us — that's faster than guessing.